Privacy Policy

Introduction

Coffee Cart HQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services.

Our Commitment to Confidentiality

Your business data is confidential and will never be shared with third parties. We understand that you trust us with sensitive business information including your sales data, expenses, customer information, and financial records. We take this responsibility seriously and commit to keeping your data private and secure.

Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and password when you create an account
• Business Information: Company name, contact details, and business settings
• Financial Data: Event revenue, expenses, product costs, and profit calculations
• Integration Data: When you connect Square, we access transaction data, product catalogs, and payment information from your Square account
• Payment Information: Billing details processed securely through Stripe (we do not store your full credit card number)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage trends to improve user experience

Aggregate Statistics

We may use your data to generate aggregate, anonymized statistics about the coffee cart industry (such as average profit margins or popular menu items). We will only publish or share such statistics when they are derived from data of at least 50 distinct accounts, ensuring that no individual business can be identified. These statistics help improve our services and may be shared publicly to benefit the coffee cart community.

Information Sharing

We do not sell, trade, or rent your personal or business information to third parties. We may share information only in the following limited circumstances:

• Service Providers: We work with trusted third-party services (Stripe for payments, Square for integrations) that need access to certain information to provide their services. These providers are bound by confidentiality obligations.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: If Coffee Cart HQ is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication, and regular security assessments.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Export your data in a portable format
• Opt out of marketing communications

To exercise any of these rights, please contact us at support@coffeecarthq.com.

Cookies and Tracking

We use essential cookies to maintain your session and remember your preferences. We may use analytics tools to understand how users interact with our service. You can control cookie settings through your browser preferences.

Third-Party Integrations

When you connect third-party services like Square, you authorize us to access certain information from those services. We only access the data necessary to provide our features. Your use of third-party services is governed by their respective privacy policies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@coffeecarthq.com